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PROD OPS: 101

Getting Started with Product Operations

March 6, 2025 |10:00am ET - 2:00pm ET | Remote

$525.00
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What is product operations and why is everyone so excited about it?

Based on feedback from past workshop participants, our UPDATED workshop is now an hour longer to provide more time for learning and collaboration with your peers.

How do you know your product strategy is working? How do your product teams get the data they need to set success metrics, or know if they are on the right path? Product Operations enables outcome-oriented decision making at scale. This function surrounds the product and development teams with the support needed to make the best decisions and move forward. There are three major areas to consider in Product Operations: Data and Insights, Customer Feedback and Market Research, and Processes and Governance. If you’re interested in learning how to introduce product operations at your company for the first time, this is the workshop for you.

With a maximum of 25 attendees, this intimately sized group is designed for you to collaborate with your instructor and peers. By the end of the workshop you’ll understand the 3 pillars of product operations and how to apply and implement them at your organization.

 

What Will I Learn in this Online Masterclass?

This high-level, fast paced, interactive experience includes:

  • An introduction to Product Operations and why it’s essential for scale

  • An overview of the three areas of Product Operations and how they contribute to informing outcome-oriented product strategies

    • Data and Insights

    • Customer and Market Research

    • Process and Governance

  • How Product Operations differs in big and small companies

  • Implementing Product Operations at your company

    • Where should you start?

    • Most commonly used tools and techniques

    • How to enable Product Operations - best practices and potential watchouts

    • The roles on Product Operations teams and how to hire well (or redeploy current staffers)

    • Building the business case to your manager (roles, tools, and more)

  • Hands-on activities include:

    • Identifying gaps that are impeding outcomes and growth at your org

    • Small group project: Setting up a ProdOps function: we'll give you the scenarios; your team designs the best way to create

 

What are the logistics?

  • This will be a fully remote session.

  • We will use Zoom video conferencing for hosting.

  • It will last 4 hours, starting at 10:00am and ending at 2:00pm EDT.

  • There will be ample opportunity for discussion and questions with your instructor and peers.

  • Class will be limited to 25 participants.

Refund policy: If you would like a refund for your ticket, we will honor a full refund up until February 20, 2025. After, we will not provide any refunds, but you may transfer your ticket to someone else before the workshop.

Denise comes with a wealth of experience and wisdom on the working of various avenues within product management. The course content is top notch and the examples and case studies provided a lot of food for thought. Excellent use of time!
— Karla Kosowan, Senior Manager, Product Operations at Change Healthcare

Your Instructor

 

Denise Tilles

Denise Tilles has 10+ years of product experience working with growth stage and enterprise organizations to transform opportunity into a crisp product strategy and implementation. Her expertise includes Product Strategy in enterprise and SaaS businesses, pricing/packaging, org design, and P&L management. She previously stood up the product management practice at Understood, a social impact organization, creating the product strategy for growth and building a team of product managers + UX designers to 10 people. Before that, she led product management for the communications solutions product line at Cision, a B2B enterprise SaaS company. Her product portfolio represented 80% of Cision’s revenues with a $180MM P&L. Denise is a mentor at Built by Girls, supporting young women to explore tech career possibilities and build their first network.

Questions? Contact Us!

Reserve Your Spot Today!

$525.00
Quantity:
Add To Cart


 
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