Hiring a Product Operations Manager? Read this First

You’re efficiency focused. You see how to deliver value faster to customers by shortening feedback loops and sharing knowledge within the org. And assuming you’ve allocated — or are considering — a 2020 headcount for Product Operations, how do you find the right person? What are the right skills and experiences for this hire? How do you source candidates?

Read More
How to NOT mess up your SaaS Migration

I’ve often said that one of the biggest benefits to being a Product Manager for B2B SaaS products is that your customers generally stay with you for at least 3 years, if not 5 or more. That “stickiness” is inherent for a business tool because large companies don’t want to invest in change management every few months or even every year. Why? Because migrating between systems can be a huge time suck for IT teams and the other individuals who use the tools. It’s rare the the ROI for switching makes sense.

Read More